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Click on a question to find an answer to your frequently asked question. If you can not find your answer here try our other BearFlix FAQ subjects.
Q: I downloaded a video but cannot hear it. A: Check the volume is turned up and you have up to date codecs. A common audio codec is AC3 and is not installed as standard. Other useful codecs are available at DivX-Station. If the problem continues download a different media player and use that with the file. Always be sure to check problematic files with Bitzi.
Q: Why can I hear my video but not see it? A: Check you have up to date codecs. Common codecs include DivX and XviD and are not installed as standard. Other useful codecs are available at DivX-Station. If the problem continues download a different media player and use that with the file. Always be sure to check problematic files with Bitzi.
Q: I am downloading as AVI type video, why won't it preview? A: An AVI file requires the very tail end which contains an 'index' in order to function, an incomplete file will not have this important part. In order to preview an AVI go to 'File' --> 'Explore Temp', find the incomplete AVI file and make a copy of it, use a utility such as Video Fixer to reconstruct the index of the copied file then view it in your favourite media player. An incomplete video may need to have several megabytes downloaded before this procedure will work.
Q: How can I make a disc to play a video file in my DVD player? A: Please refer to the very good DVDRhelp.
Please direct comments, questions or contributions via e-mail to faq@bearflix.com.
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